Postage & Shipping

Domestic

£7.50

Royal Mail Special Delivery Service; tracked and signed, insured for next day delivery. Subject to availability and production time frames we aim to ship within 3 working days of conformation of order.

International

£25.00

Parcelforce's Global Express Service; tracked with named confirmation of delivery. Please be aware that any duty and taxes due in the destination country are the customer's responsibility. Please follow this link to calculate approximate tax and duty costs.

Returns & Refunds

We want you to love your jewellery but if you're not completely happy we offer a 14 day return policy.

Return Eligibility

• To start the return process. Contact us at

• Items must be in their original condition and in original packaging.

• Proof of purchase is required.

• Once your return is accepted, we’ll provide instructions on how and where to send your package.

• Cressida Luxton Jewellery cannot be held responsible for return insurance and does not accept for pieces lost in transit

• We do not cover shipping costs for returns, and items sent back without prior approval will not be accepted.

Damages & Issues

Please check your items immediately. If you notice any defects or damage contact us at

Exceptions / Non-Returnable Items

Please note that bespoke or personalised jewellery is non-refundable and non-exchangeable.